Introduction
Kabak is committed to protecting the privacy of its users and maintaining the confidentiality of their personal data.
Data We Collect
- Name.
- Mobile number.
- Email address.
- Address and delivery location.
- Measurement data.
- Previous order data.
- Payment information (bank card data is not stored).
- Usage data and cookies.
Purposes of Data Use
- Fulfilling orders.
- Saving measurements for future orders.
- Communicating with customers.
- Improving service quality.
- Processing payments and delivery.
Cookies
The Kabak application uses cookies and similar technologies to improve the user experience, save user preferences, and analyze application performance. Users may control these settings through their device or account settings.
Data Sharing
Necessary data may be shared only with:
- The tailor fulfilling the order.
- Shipping and delivery companies.
- Payment service providers.
- Government authorities upon lawful request.
Data Protection
Kabak is committed to implementing appropriate technical and organizational measures to protect users' data from unauthorized access.
User Rights
Users have the right to request:
- Access to their data.
- Correction of their data.
- Deletion of their account and data (subject to applicable regulatory and financial requirements).
Deletion requests, or any other data-related request, may be submitted through the account settings within the application or via the official communication channels.
Data Retention
Kabak retains data for the period necessary to provide the service, for the duration the user's account remains active, or for any additional period required under applicable regulations in the Kingdom of Saudi Arabia (such as accounting and commercial regulations), whichever is longer. Once the purpose of processing the data has been fulfilled or the applicable statutory period has expired, the data is securely deleted or anonymized.
Privacy Inquiries
Users may contact Kabak regarding any inquiry or request related to their personal data, or to exercise their privacy rights, through the official channels published within the application.